We’re easy to reach
No waiting rooms, no ticket numbers. Email or call and a real person picks it up.
- Email address
- support@trysoftr.com
- Phone
- 1-888-679-2125
- Support days
- Monday to Friday
- Response time
- Under a day, most of the time
Quick shortcuts
- Order status: track your delivery any time
- Changes or cancellations: reach us within 24 hours of ordering, by email or on 1-888-679-2125
- Returns: eligibility and timelines in the refund policy
Include your order number and the email you checked out with, and we can usually sort it in one reply.